Lufthansa flight delay compensation Policy

speak to lufthansa
Lufthansa flight delay compensation

You can receive Lufthansa delay compensation from the airline for flight delays that exceed 3 hours. In such cases, you will get reimbursement for necessary expenses, such as meals and accommodation, as well as compensation ranging from €250 to €600, depending on the length of the delay and the flight distance. However, if extraordinary circumstances cause the delay, Lufthansa flight delay compensation may not be available.

What is Lufthansa flight delay compensation policy?

There are several policies that Lufthansa Airlines has set to request compensation. The customers must refer to these policies to make sure everything is clear. Customers must take care of the following Lufthansa Airlines Compensation Policy for Delayed Flights to claim from the airlines:

  • If the reason for flight cancellation or delay is under the control of Lufthansa Airlines, then you are liable to make compensation requests.
  • The amount received as compensation depends upon the duration for which your flight has been delayed.
  • You cannot claim compensation for flight delays due to bad weather and airport disruptions.
  • If you have to wait for your flight overnight, Lufthansa Airlines will arrange an accommodation facility.
  • The amount received as compensation does not depend upon travel class.

How to Claim a Lufthansa Compensation for a Delayed Flight?

If your Lufthansa flight has been delayed, you may be interested in obtaining compensation. Here is a guide to help you understand the process and what to expect.

  • Check if you are entitled to compensation: Passengers’ rights in the event of a delay, depending on the flight’s distance and the delay’s circumstances. Check whether your delay meets the criteria for compensation.
  • Collect the necessary documents: To claim compensation, you will need documents such as proof of ticket purchase, flight confirmation, and proof of delay.
  • Submit your claim: you can submit it directly to Lufthansa through their website or by contacting customer service.
  • Wait for a response: Lufthansa has 14 days to respond to your claim. In the meantime, you may have to provide additional information or documents.
  • Receive your compensation: Once you are eligible for the claim, you will receive your compensation by bank transfer or cheque.

Note: Please remember that exceptions and special circumstances may affect your rights and the possibility of obtaining compensation, so it is important to consult your ticket conditions and Lufthansa regulations.

How Much is the Lufthansa Airlines Flight Delay Compensation?

To know the insights of compensation for Lufthansa Airlines flight delay,

Refer to the points below:

  • For all flights of fewer than 1,500 km, the compensation is £220.
  • The compensation for all flights between 1,500 and 3,500 km is £350.
  • For all flights of over 1,500 kilometers within the EU, the compensation is also £350.
  • For all flights of over 3,500 kilometers outside of the EU, the compensation is £520 — however, if your flight gets delay by less than 4 hours, the total amount might be reduce by 50%.


Therefore, when you reach the airport in time to catch your flight as per your Lufthansa Airlines reservations but the flight delay disrupts your travel plans, don’t worry. The airline understands your requirements and takes care of those well. Also, you get compensation for flight delays, so you don’t have to suffer. Thanks to the smartly devised Lufthansa Airlines flight delay compensation policy. It is convenient and customer-friendly. If you still have any concerns, the efficient customer service representatives of the airline are just a call away, dial 1-844-402-8093.

Recent Blogs :- 


A Lufthansa passenger will get compensation in the event of the following:

  • Flight delay- If your Lufthansa flight arrives at your destination more than 3 hours later than expected.
  • Flight Cancellation- if you were not informed of the cancellation or informed less than 14 days before departure.

Suppose your Lufthansa flight is delayed by at least 3 hours. If the flight is canceled or you miss your connecting flight, you can initiate the investigation to claim compensation by using the online form on the Lufthansa website.

To get compensation from Lufthansa Airlines, your flight must be delayed by at least 3 hours.

You can contact Lufthansa for compensation using the online form on the Lufthansa website. You can initiate the investigation to claim the compensation. Additionally, you can also contact Lufthansa via phone: dial 1-844-402-8093.